proud carers

A team ready to support you every step of your journey

We specialise in providing care and support for people in their own home using a person-centred approach with the aim to promote their independence as they see fit .

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About us

Premier24Care Ltd is a CQC registered nursing agency based in Bristol. We are one of the most reliable nursing agency in the South West of England. Our dedicated nursing team provide the best care services and cater to the specific needs of each client. We bring high-quality care right to your front door so that you can get better in an environment that is comfortable and familiar to you. We also deliver staffing solutions in the healthcare sector with registered nurses, support workers, care assistants and allied healthcare professionals. Our care staff are of high calibre and fully compliant with all regulations to practice. 

We offer a true 24-7, care services to a range of clients from 18 to 65 plus. This includes people in need of home care, people with learning disabilities and those with mental health needing emotional and community support. We are committed to providing a responsive care service to satisfy our client’s needs.

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a carer supporting a disabled person in a wheelchair in their own home

OUR MISSION AND VALUES

MISSION

Our mission is to continue to improve the standards of care for each service user that we support. We advocate for use of the best practices, personalised care and developing our health professionals to deliver exceptional value to clients.

VALUES

We value your care experience. We adhere to dependable CQC guiding principles and a care culture that prioritises individuals, values diversity, and equality. Some of the values are individuality, independence, privacy, partnership, choice, dignity, respect, and rights.

Our process

Every step of the process is made to make you feel value, comfortable and listen to. Once a care plan is in place and we deliver our services , we make sure the quality is monitored so you have the best care .

VISIT

We book a visit with you to proceed to a face to face assessment

ASSESS

Identify all your needs, so we can clarify your expectations and care outcomes.

CAREPLAN

We define with you care Plans to meet your needs in a way that suits you.

MONITOR

We use our systems to ensure our carers give you the best care. We value your feedback.

Our services

Supporting elderly wit OT exercise

homecare

Providing care in the comfort of your house. Making sure it is well led, effective , safe, responsive and caring. we employ the very best people, who possess the skills, experience, and competence necessary to deliver safe and person-centred care. Values-based recruitment gives us the ability to look wider than the usual pool of recruits to find people who love what they do.

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Assessing patient needs

supported living

We offer support in what is considered your home environment, enabling you to maintain and build new relationships, activities and interests so that each person can lead a fulfilling life. A holistic approach to person-centred care and helps people to forge and establishing new links within the community

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Supporting patient with activities

Community services

People will be empowered to manage their own health, care and well-being and will be supported to lead active and healthy lives. Support is tailored specifically to any specific or cultural needs. Needs can change over time and staff will be trained to ensure prompt intervention and a full review of the care and support needed

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Our specialisms

Supporting elderly to walk

Dementia care

We are proud of the knowledge and experience we have in supporting people with dementia. We have highly trained staff able to adapt to the changing needs of our patients. We ensure your love ones have the best care ,so you have a peace of mind.

Compassionate
supporting patient serving themselves a cup of tea

Mental health care

Our experienced and empathetic caregivers are trained to offer specialized support for individuals with mental health needs and psychological needs. We prioritize creating a safe and nurturing environment to ensure the highest quality of life for our clients.

Holistic care
Compassionate carer supporting a service user in wheel chair

Live in care

Our experienced staff are able to support you with your every day needs in the comfort of your house. Ensuring your wellbeing and your care is a priority. We work with your support network to provide care that is responsive, effective, safe , nurturing , well led and person-centred..

Quality of life

Our popular services

Personal care

Domestic help & cleaning

Meal provision

Assistance with medication

Assistance with travelling

Overnight stay

Registered with Disability organisation
Bristol mind

Testimonials

I like the core values at Premier24 care. They are well experienced and work with other professionals to ensure the standards of care are excellent.

protecting vulnerable adults

We follow the principles of safeguarding adults and vulnerable people. This means we follow the Care Act 2014 which is the first legal framework that enables adults to live a life free from the risk of abuse or neglect. At Premier24care every one that comes into contact with adults has a part to play in protecting them. So we work with all agencies to ensure people’s rights are protected and care that is delivered is safe.

Signposting

At Premier24care we believe helping people to gain independent skills is also giving them the resources they need to engage in their journey of self-development.

Connecting you to the best resources

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Bristol Mental Health Signposting Guide

Mental Health Signposting Directory

Your guide to finding support services and helpful digital tools in Bristol and nationally.

Welcome to the Mental Health Recovery Directory

📊 Recovery Tools & Progress Tracking

DIALOG+ Wellbeing Matrix: An evidence-based tool that helps measure progress across 11 life domains including mental health, physical health, accommodation, work, finances, and relationships. Used in NHS services to track recovery journey.

WEMWBS (Warwick-Edinburgh Scale): A 14-item scale measuring mental wellbeing, widely used in UK health services to monitor positive mental health.

Recovery Star: A collaborative outcomes tool that supports and measures change in key areas of life and recovery.

🛡️ Safeguarding Vulnerable Adults – Quick Tips

  • Recognize signs: Unexplained injuries, poor hygiene, sudden behavior changes, withdrawal, or financial problems
  • Report concerns: Contact local Adult Social Services or call 999 in emergencies
  • Never ignore: If something feels wrong, report it – you could save a life
  • Local safeguarding: Bristol: 0117 922 2700 (Mon-Fri 9am-5pm) or 01454 615 165 (out of hours)
  • National helpline: Action on Elder Abuse 0808 808 8141

🤝 Community Activities & Social Connections

Wellbeing Centres: Local community hubs offering activities, support groups, and social opportunities.

Key Resources:

  • Age UK – Social groups, befriending services, activity clubs
  • Men’s Sheds – Workshop spaces promoting male wellbeing through practical activities
  • GoodGym – Combine exercise with helping your community
  • Meetup – Find local interest groups and social activities
  • Bristol Wellbeing College: Free courses on mental health and wellbeing

🏠 Support for Homeless People in Bristol

💰 Debt Assistance for Vulnerable People

🌍 Support for Asylum Seekers in Bristol

💼 Employment Services in Bristol

♿ Assistive Technology & Disability Support

  • NHS Assistive Technology Hub – Guidance on technology for independent living
  • AbilityNet – Free advice on accessible technology. Helpline: 0300 180 0028
  • Bristol Equipment Services – Community equipment for daily living
  • Living Made Easy – Independent advice on products for easier living
  • Bristol Sight Loss Council: Technology support for visual impairments. Tel: 0117 965 2904
  • YourAble – Tech solutions for people with disabilities
  • Access to Work: Government scheme providing assistive technology for employment – apply via Jobcentre

📚 Self-Help Resources & Online Support

Evidence-Based Self-Help:

🌱 Mental Health Recovery Pathway

1. Recognition & Seeking Help

Acknowledge difficulties → Contact GP or self-refer to IAPT → Crisis support if needed

2. Assessment & Support Planning

Professional assessment → Personalized care plan → Medication and/or therapy options

3. Active Treatment & Management

Attend appointments → Practice self-care strategies → Monitor progress with tools like WEMWBS

4. Recovery & Maintenance

Build resilience → Develop coping strategies → Engage in community activities → Maintain wellbeing

5. Thriving & Prevention

Live meaningfully → Support others → Regular self-monitoring → Early intervention if needed

👈 Select a condition from the left menu to view specific support services and app recommendations